Duties include

• Reviewing, validating, processing, and submitting warranty claims in accordance with OEM warranty policies and procedures.
• Auditing repair orders, labour operations, technician stories, and parts claims to maximise warranty recovery opportunities.
• Identifying and capturing additional claim revenue through detailed claim analysis.
• Managing warranty claim submissions, resubmissions, reconciliations, and follow‑ups.
• Monitoring outstanding warranty receivables and ensuring timely reconciliation with the manufacturer.
• Researching warranty concerns and preparing supporting documentation for claim approvals.
• Reviewing warranty claims for accuracy, completeness, and compliance requirements.
• Maintaining detailed warranty records, reports, and claim documentation.
• Preparing documentation and supporting information for warranty audits.
• Liaising with service departments, t...