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Automotive Service Advisor – Customer Care & Planning

Company

Volvo Trucks

Location

johor bahru, johor

Type

Full-time

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.
Mission / Purpose of the Job

  • This position is responsible for selling and schedule needed service work in the service department.
  • Maintain strong communication with Customers pertaining to service work in the service department.
Scope and Influence
  • Authority in accordance with the financial rules and policies defined by AB Volvo.
  • Authority to take decisions in accordance with AB Volvo’s Authorization rules for the respective role.
Key Responsibilities / Accountabilities
  • Carry out all kinds of customer appointments raise preliminary repair order in GD...

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