Overview

Join Our Team as a Vehicle Technical Advisor. As a Technical Advisor at The AA, you’ll play a crucial role in assisting customers and contact centre staff with your knowledge and experience. We value your growth and support you through specialised training, ongoing support, and tailored opportunities.

Shift & Salary

• Salary: £35,000 pa plus benefits
• Shifts: Between 0700 – 2000 Monday to Sunday
• Location: Oldbury, dynamic working with flexible office days

Responsibilities

• Provide essential technical support, advice, and repair fixes to customers over the telephone, ensuring genuine breakdowns are addressed.
• Communicate efficiently and effectively to resolve breakdowns and simplify information for customers.
• Record data accurately in relevant databases to support management insights and decision-making.
• Focus on target‑driven results while delivering excellent ...