Summary
The Field Service Technician installs, inspects, and services company equipment, ensuring product performance. This role addresses and resolves product-related questions and problems and conducts training and service programs on the operation and maintenance of products.
Essential Duties and Responsibilities
- Install, inspect, and start up company-manufactured automatic unloading equipment at customer sites according to specifications and drawings.
- Monitor the erection and installation of equipment to ensure company guidelines and tolerances are met.
- Service all company products at customer sites, including testing, troubleshooting, and adjustments as needed.
- Use various gauges, meters, and electrical testing equipment to check specifications.
- Provide technical support to customers over the phone and via email, addressing and resolving questions and problems.
- Communicate wit...