Help customers navigate their claims with Definity as an Auto Claims Adjuster. Use your expertise in auto policies and provide exemplary service in a hybrid work environment.
In this vital role, you will report directly to the Team Leader and be responsible for investigating and settling first-party automobile claims. Your expertise in customer service, along with strong communication skills, will ensure clients receive prompt and fair treatment. You will manage auto telephone claims, confirming coverage and working collaboratively with customers and vendors to find effective resolutions.
Key Responsibilities:
• Investigate and settle first-party automobile claims
• Provide accurate and courteous claims service to customers
• Explain the claim process clearly and effectively
• Maintain thorough documentation in file records
• Process claims payments within authority
Requirements:
• Completion of DEC or ACS required
• Mandatory personal insurance license (5...