Role Purpose

The Administrative Assistant provides dedicated administrative and operational support to KGM’s High Net Worth motor underwriting team, Aurum. The role focuses on broker documentation, finance-related administration, workflow reporting, and supporting the wider business function to maintain high service standards for brokers and clients.

Key Responsibilities

• Broker Documentation & Issuance – Issue policy documentation for new business, renewals, and mid‑term adjustments; prepare and issue schedules, certificates, proof of no claims, and endorsements; draft standard correspondence and letters to brokers and clients.
• Financial Administration Support – Support debt management, including daily monitoring, reporting, and liaison with Credit Control and brokers; assist with Direct Debit administration (setup, maintenance, queries for instalments, cancellations and amendments).
• Workflow & Reporting – Pr...