We’re rethinking homes for how people really live, and we’re looking for a AU Logistics Operation Specialist to join our Logistics Operations team to help shape the future of living - one thoughtful detail at a time.
Operations at Castlery makes it all work streamlining processes and elevating every customer touchpoint.


This is a fully remote role based in Malaysia, supporting our AU logistics operations.

What you'll be doing:

Own end-to-end outbound operations, ensuring timely order processing, carrier collections, and daily dispatch execution while maintaining service level commitments.
Monitor warehouse dispatch capacity, outbound workflows, and carrier performance, proactively identifying and resolving bottlenecks that may impact fulfilment timelines.
Manage escalated outbound and delivery-related issues, conducting investigations and driving resolutions independently to minimise operational and customer impact.
Coordinate cross-functional...