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Associé au support client

Company

Aerotek

Location

montreal, qc

Type

Full-time

Overview

Ensuring our contract employees, clients, and sales teams receive superior service in the areas of human resources, accounting, and administrative support.

Essential Duties and Responsibilities

  • Provide front office customer service (telephone and reception desk).
  • Complete internal payroll.
  • Manage timecard audit and collection, including contacting contractors and/or clients for missing timecards in PeopleSoft and AHCS.
  • Audit time and billing reports.
  • Manage distribution and explanation of expected and actual commission numbers.
  • Resolve all spread and commission related issues.
  • Ensure timecards for AHCS exception accounts are submitted to the corporate associate in a timely manner.
  • Manage the unemployment process, including claims and hearings.
  • Manage the Worker's Compensation Program, including education, filing...

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