Role: Associate Manager CRM Interaction Location: Abu Dhabi Role Purpose:
The Interaction Specialist will be responsible for designing and optimizing customer interactions within the CRM framework to drive engagement satisfaction and loyalty.
This role requires a creative thinker with a passion for delivering exceptional customer experiences across digital and traditional channels.
The ideal candidate will have a strong background in customer interaction design campaign management and digital marketing strategies.
Key Accountabilities of the role: Interaction Design and Campaign Management:
Lead the design and development of customer interactions within the CRM system including email campaigns SMS notifications in-app messages and personalized offers.
Collaborate with marketing product and sales teams to develop targeted interaction strategies aligned with bu...