Associate - IT Resources (Contract/Perm)

Company

Infosys BPM

Location

singapore, singapore

Type

Full-time

            Associate - IT Resources (Contract/Perm)  Responsibilities  Service Transition, Service Delivery and Support Processes Management 
Availability & IT Service Continuity, Capacity Management 
Service Level Management and Reporting 
Service Desk, Incident, Request and Problem Management 
IT Asset Lifecycle Management 
Quality Assurance of IT Systems, Audits and Compliance, Business Continuity Management 
OT support requires on last week + Last day of every month 
 Qualifications  University Bachelor in I.T or related disciplines 
A good understanding on IT services policies, processes and infrastructure 
Excellent analytical abilities, team coordination, communication and good trouble shooting skills. 
Ability to troubleshoot issues and find the root causes for technical problems. 
Display a good understanding of IT Service Management i.e ITIL 
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Associate - IT Resources (Contract/Perm)

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