Job Overview
Provide strategic leadership at customer account level for multiple large projects, as assigned by senior management team. Act as Sponsor's primary point of contact throughout project duration for local and globally scoped deliverables (programs) with single/multiple Lifecycle Safety functions. Line management responsibilities for assigned Customer Delivery Leadership (CDL) staff aligned to work on account(s) owned by the Customer Team Management (CTM). Collaborate with global management team to develop and implement strategic initiatives and ensure global consistency.

Essential Functions

+ Work with Sales and Proposals to ensure rapid, seamless, tailored responses to opportunities. Drive business growth by improving customer loyalty through enhanced customer relations, service delivery excellence and excellent customer communication.
+ Collaborate in the definition of customer-centric, account management strategies and provide oversight of their im...