Required Skills:

Demonstrated proficiency as a Customer Service Representative, beyond call center and/or retail experience.

Previous knowledge of the Sales to Cash (STC) Process.

Excellent phone communications and interpersonal skills with multiple functional groups including CSRs, Manufacturing, Supply Chain, Product Management, Sales and Marketing, Finance, Warehouse and Transportation personnel as well as external customer contacts.

Knowledge of SAP-R3 or equivalent is required.



Minimum of 6 months to 1 year of SAP experience which includes placing orders, creating deliverables and invoicing.

Intermediate to high level Microsoft Excel proficiency is required (including Excel, PowerPoint, and Word).

(url removed) and SharePoint experience is a plus.

This position requires an ability to adjust with ease to new conditions and personnel and to exhibit the competence and maturity to encourage confi...