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Associate Customer Relations Representative (German speaking)

Company

Applied Medical

Location

Amersfoort, Utrecht

Type

Full-time

Responsibilities

  • Handle questions from internal and external customers on the phone and via email during office hours
  • Process returns and invoice corrections in our SAP system
  • Prepare agreements for evaluation, loan, rental and purchases
  • Interpret and assign customer requests to the appropriate departments and teams
  • Investigate and resolve customer disputes and consequently communicate with internal departments to find solutions and preventative actions
  • Participate in team meetings and project team activities to set priorities, discuss process improvements and solve issues together

    • What you bring

  • 1-3 years of relevant experience in customer service, hospitality or a similar position
  • Good knowledge of MS Office and Windows-based computer applications
  • Experience with SAP is preferred
  • Fluent oral and written communication skills in German and English
  • Any additional European lan...

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