Assistant - Visual Impairment Support

Location: Barking
Hours: Monday to Friday, 09:00 - 16:30 (Full-time, on-site in Barking)
Pay: £15.00 per hour
Contract: Initially 3 months (with funding secured for up to 3 years)

About the Role

We're seeking a compassionate and proactive Assistant to provide dedicated support to a visually impaired colleague within our client's Customer Service team.

Working closely with the employee, you will provide practical, day-to-day support to enable them to successfully carry out their role handling public enquiries relating to waste, education, housing, council tax, electoral enquiries, and more.

Key Responsibilities

Provide 1:1 support to enable effective completion of daily tasks
Assist with navigation of websites, systems, and digital platforms
Support with saving documents and managing files
Carry out data protection checks to ensure service users are correctly identified
Communicate ...