To maintain a high level of service for patients and ensure continuous improvement to work processes for Khoo Teck Puat Hospital and Yishun Community Hospital.
Major Duties and Responsibilities (A) Specific - To identify, analyze and propose improvement to work processes for Portering.
- To support the planning, designing and management of system support e.g. NGEMR Transport Module.
- To monitor staff training matters related to Portering.
- To assist to manage and monitor service vendor.
- To assist with incident review and closure of gaps with vendor.
- To provide constructive feedback to vendors to improve services.
- To work closely with other departments within KTPH & YCH to ensure implementation of hospital policies and procedures.
- To participate in the execution of the Workplan.
- To prepare Portering Department’s performance report.
- To support other duties during non-peace time e.g. temperatu...