To oversees and ensure smooth operation of the Outlet and raise the KPI Manage and lead the store and associated Team. To lead Team Leaders and Store Team Members to provide optimum customer service, ensure store-wide adherence to the company operational procedures, and achieve sales growth and profitability Responsible for the timely, accurate, and legible submission of all reports Staff recruitment and management Providing overall leadership for the company, overseeing the general operation of the store Performs other duties (within skill and training) as assigned by the Operations Manager.