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Assistant Store Manager F&B (DONUT)

Company

PT. Erajaya Swasembada, Tbk.

Location

Jakarta Metropolitan Area, Indonesia

Type

Full-time

Responsibilities

  • Lead and oversee the overall daily operations of the store to ensure smooth, efficient, and profitable business performance.
  • Deliver excellent customer service by maintaining high service standards and resolving customer complaints in a professional and timely manner.
  • Supervise, coach, and develop store team members through regular performance monitoring, scheduling, and on-the-job training.
  • Ensure consistent execution of company SOPs, food safety, hygiene, sanitation, and workplace health & safety standards.
  • Monitor product quality, food presentation, and service consistency to maintain brand standards.
  • Manage inventory, stock replenishment, ordering, receiving, and minimize product waste while ensuring inventory accuracy.
  • Control operational expenses, labor costs, and Cost of Goods Sold (COGS) to achieve sales and profitability targets.
  • Analyze sales performance, prepare operational reports, and id...

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