We’re looking for an Assistant Store Manager with natural people-focused skills—someone passionate, curious, customer obsessed, and a chocolate lover—to support the Store Manager and team to drive profitable sales and deliver an excellent customer experience in store.
As the Assistant Store Manager, you will hold overall accountability and responsibility for managing your store in the absence of the Store Manager: driving profitable sales, meeting KPIs, and completing all operational tasks, including Health and Safety and HR processes and procedures. You will regularly collaborate with your Store Manager, working together and supporting each other as one team toward a shared goal and vision for Hotel Chocolat. You’ll consistently drive KPIs and performance in store, motivating your team to achieve targets and deliver our premium shopping experience to every customer every day. Sharing your expert knowledge as a ...