As a Assistant SPA Manager you will lead the SPA operations to drive success through strategic leadership and ensure exceptional guest experiences.
Responsibilities - Oversee and manage all day-to-day spa operations to meet business objectives.
- Develop long-term strategies performance benchmarks and standards to deliver consistent high-quality service.
- Promote teamwork and a collaborative environment placing emphasis on service excellence.
- Provide direction coaching and motivation to team members setting clear expectations and goals.
- Participate in hotel leadership meetings and cross-department collaboration.
- Create and manage staff schedules aligned with business demands special events and operational priorities.
- Ensure all team members are trained to the highest standard.
- Promote and sell spa services and treatments to maximize revenue.
- Monitor individual retail performance providing c...