Primary Objective

• Solicit and promote sales of Personal Financing Islamic (PF-i) products to achieve business KPIs.
• Deliver superior customer experience.

Key Responsibilities

Sales

• Solicit and promote sales of PF-i products.
• Achieve individual sales targets and contribute to Group targets.
• Prepare and pro‑actively execute sales plans for prospective customers using internal marketing and self‑generated leads.
• Set appointments, conduct sales call visits where necessary, prospect new‑to‑bank customers, and engage early with prospects.
• Cross‑sell other retail banking products such as ASB, PF, Credit Cards, Deposits, etc.

Customer Service

• Ensure a high standard of customer experience in line with the quality and standards set by the Bank.

Compliance

• Ensure compliance with the policies and procedures set by the Bank...