Job Description: Assistant Restaurant Manager (ARM) – Fieno

Location: Colaba, Mumbai

Brand: Fieno – Italian Fine Dining (Churchgate Hospitality)

Role Overview

The Assistant Restaurant Manager (ARM) will be responsible for driving guest experience, service excellence, and floor leadership at Fieno.

This role requires a wine-forward hospitality professional with formal WSET certification, strong service fundamentals, and the ability to elevate dining into a curated, narrative-led Italian experience inspired by Campania.

Key Responsibilities

1. Guest Experience & Floor Leadership

Lead service on the floor to deliver warm, anticipatory, and personalized dining experiences Ensure each table receives story-driven service aligned with Fieno's philosophy (craft, provenance, nostalgia) Handle VIP guests, reservations, and special occasions with finesse Proactively manage guest feedback, recovery, and relationship building <...