United Arab Emirates (Fulltime office (FTO))

• Approvals from WRM, declines & amendments
• Timely completion of NTB CPs as assigned
• Timely completion of renewals (T-30 days)
• Initiating renewal information request 60 days prior to expiry date and ensuring information is obtained before 30 days or escalated to next level
• MRS to be updated immediately on receipt of audited financials or triggering of any DRI event
• CP quality – Manager & CRM feedback
• Ensure all client queries and transactions referred are handled promptly and efficiently
• Active portfolio management and analytics
• CP expiry report (no expiry beyond 30 days, no expired CPs without extension or justifications)
• Monitoring of overdue / excesses, account irregularity reports
• MER expiry (no primary & secondary beyond 30 days)
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