Manage and operate Government-to-Employee surveys for Whole-of-Government (WOG) on satisfaction of public officers with ICT tools.
Collaborate with vendors and various departments to ensure smooth survey operations, including materials preparation, database management, coordinating meetings with Government agencies and troubleshooting issues during live surveys.
Handle electronic Direct Mail (eDM) dissemination and marketing communication, including managing the comms calendar, creating the eDM playbook, liaise with stakeholders to ensure quality and seamless dissemination of WOG eDM.
Manage databases in SharePoint and support the development, testing, and live operations of surveys.
Conduct pre-event and post-event follow-up activities, including After Action Reviews (AAR).
Support the dashboard with database access list management, testing, data analytics, and reporting.