Job Description & Requirements
Outlet Operational Excellence:
1. Operational Standards and Customer Experience:
Uphold the highest safety, cleanliness, quality, and efficiency levels, ensuring adherence to Stuff'd hospitality standards in all interactions.
Oversee timely inventory requisitions and receiving procedures and optimize strategies to minimize waste production.
2. Team Leadership and Implementation:
Lead the team in implementing changes to enhance outlet performance and customer experience, ensuring staff readiness to manage crises effectively.
Ensure the outlet's functionality and equipment are maintained optimally.
3. Customer Engagement and Communication:
Manage customer experiences across various platforms, encouraging and facilitating social media reviews and ratings.
Establish and maintain positive relationships with internal and external stakeholders, ensuring effective and timely communications.
4. Reporting and Feedback:
Provide co...