Assistant Operations Manager

Company

IRAMA DINING SDN BHD

Location

george town, penang

Type

Full-time

            (Assist in managing the daily operations of the restaurant to ensure smooth and efficient service.  
Supervise and support supervisors, service crew, baristas, and other operational staff.  
Ensure all team members comply with company policies, SOPs, hygiene, and service standards.  
Monitor staff attendance, punctuality, grooming, and work performance.  
Prepare and manage staff duty rosters and manpower scheduling.  
Ensure excellent customer service and handle customer feedback or complaints professionally.  
Monitor restaurant cleanliness, maintenance, and overall guest experience.  
Coordinate with kitchen and service teams to ensure efficient operations and service delivery.  
Assist in inventory control, stock management, and ordering of supplies when required.  
Monitor sales performance and assist in achieving outlet sales targets.  
Prepare operational reports and provide updates to manage...
        

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Assistant Operations Manager

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