Responsible for online channel services and marketing operations, including planning and execution, client management, and web column maintenance
Plan and execute online campaigns and customer service initiatives in collaboration with cross-functional departments to enhance customer awareness and engagement with our online platform, products, and services
Provide business insights, customer behavior analysis, and data reporting to identify areas for improvement, optimize the online platform ecosystem, and continuously enhance user experience and business scalability
Coordinate with other departments to develop process specifications for centralized operations within the online channel
Perform other ad hoc duties as assigned by management
Requirements:
Bachelor’s degree or above in Marketing, E-commerce, Digital Marketing, or a related discipline