Oversee daily operations of the Unit Trust Operations department, ensuring accurate and timely processing of subscriptions, redemptions, and switching transactions
Manage and supervise the Unit Trust Operations team, providing guidance, coaching, and performance development
Ensure compliance with regulatory requirements from MAS and other governing bodies
Coordinate with fund houses, custodians, and internal stakeholders on settlement and reconciliation matters
Monitor and enhance operational workflows on the FAME platform and related systems
Handle escalated client enquiries and resolve operational issues promptly
Prepare management reports on operational performance and risk metrics
Drive process improvement initiatives to enhance operational efficiency
Ensure adherence to Anti-Money Laundering (AML) and Know Your Customer (KYC) policies