Job Description The Assistant Manager supports the overall management and daily operations of the establishment, ensuring smooth service delivery, high customer satisfaction, and compliance with company standards and regulatory requirements.
Key Responsibilities - Operations Management
Assist in overseeing day-to-day F&B operations, including opening and closing procedures
Ensure service quality, cleanliness, and operational efficiency are maintained at all times
Monitor inventory levels and coordinate stock replenishment - Staff Supervision & Training
Supervise service staff, allocate duties, and ensure proper shift coverage
Provide on-the-job training and guidance to staff to maintain service standards
Assist in staff performance evaluation and discipline where necessary - Customer Service
Handle customer inquiries, feedback, and complaints in a professional manner
Ensure a positive dining and se...