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Assistant Manager_SiebelCRM,Siebel Scripting,Configuration,Workflow,EAI,L2/L3_Pune_

Company

Vodafone

Location

Pune, Maharashtra

Type

Full-time

Role profile

About this Role


We are seeking a Siebel CRM Specialist to join our IT Operations team at VOIS, based in Pune. This role is pivotal in managing and enhancing Siebel CRM systems, ensuring seamless integration, performance optimisation, and advanced troubleshooting. The individual will be responsible for supporting L2 and L3 operations, developing workflows, and maintaining system reliability across multiple geographies including India, Egypt, Romania, Hungary, and the UK.

What you will do


  • Total experience - 3+ yrs
  • Work location-Pune
  • Mode-Hybrid
  • Develop Siebel workflows, policies, and triggers to automate business processes.
  • Integrate Siebel CRM with internal systems using data mapping and integration objects.
  • Customise Siebel applications to meet evolving business needs.
  • Configure CRM components including applets, vi...
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