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Assistant Manager

Company

Mark's Work Wearhouse Ltd.

Location

saint eustache, québec

Type

Full-time

What you’ll do

Customer Service

  • Provides leadership to the team, consistently coaches, and follows up to ensure the delivery of the service model standards are provided to each customer.

  • Leads the B2B Mark’s Commercial Business function including order entry and management and coaching team to ensure accurate and timely ordering and delivery to customer.

  • Provide exceptional omni-channel experience by offering in-store eCommerce sales and fulfilling eCommerce orders within defined service levels.

  • Support the customer experience through timely processing and movement of inventory to the salesfloor.

  • Operations

  • Implement, communicate, and ensure compliance with all operating procedures, processes, and policies.

  • Manage scheduling and follow up of execution on shipping /receiving, eCommerce fulfillment operations, cash management, and operations systems & c...

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