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Assistant Manager

Company

Africa World Market

Location

Ottawa, Ontario

Type

Fulltime

We are searching for a new Assistant Manager to join our team who is interested in helping to hire and train other team members. You will also assist in making sure the team adheres to company policies, resolving customer complaints, leading the team, and organizing the team schedule.

To be a great fit for this role you should have a consistent work history and previous experience as a senior staff member or as an Assistant Manager. A passion for customer service and team mentoring is also a plus.

Assistant Manager Responsibilities:

  • Ensuring company policies are followed.
  • Optimizing profits by controlling costs.
  • Hiring, training and developing new employees.
  • Resolving customer issues to their overall satisfaction.
  • Maintaining an overall management style that follows company best practices.
  • Providing leadership and direction to all employees.
  • Ensuring product qu...

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