Responsibilities:
1.Identify, establish and manage multi-tier relationships across customer and DHL organization to ensure a long-term business partnership and achievement of corporate goals;
2.Build and maintain executive relationships within the designated Key Accounts (Local as well as Multi-National) customer accounts and Partners;
3.Lead and manage customer presentations and proposals;
4.Establish clear understanding of customer expectations and requirements. Deep dive to understand their business model and develop a customized solution to keep expanding the business by cross-selling. Require strategic thinking;
5.Provide customer oriented service at all times relating to specific sales and customer expectation issues;
6.Plan & co-ordinate activities and programme to retain and develop sustaining sales revenue;
7.Work together to strategically improve the overall competitive advantage of the customer...