Genpact (NYSE: G) is a integral professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune General 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Assistant Manager

Primary location: Mexico‑Zapopan

Schedule: Full-time

Education Level: Bachelor's / Graduation / Equivalent

• Supervise and ensure the operative discipline on process execution of OTC activities such as Order Management and Billing.
• Collections.
• Reconciliation of customer statements.
• Dispute resolution.
• Upstream issues visibil...