Responsibilities

Manage service point operations assigned

Responsible for daily operations of these service points, including front counter services, administrative / operational matters and partnering Nurse Manager and other stakeholders to solve system and process problems

Work with other department managers to ensure a positive experience for patients along the continuum of care

Ensuring facilities are patient friendly and safe

Partner the department managers (Ops & Admin) in achieving customer satisfaction targets

Responsible for devising innovative services to continually improve service levels and delight customers

Responsible for achieving volume and financial targets for clinical targets assigned. Develop and carry out business plans in conjunction with clinical chiefs to ensure that goals are reached

Manage business through annual finan...