Job Summary

The Senior Officer – Review is responsible for validating secretarial deliverables and ensuring adherence to quality standards. This role involves detailed review of work submitted by Officers (Levels 1–3) and acting as a subject matter expert for daily operations.

The position focuses on:

• Quality assurance of deliverables
• Compliance with Group, Company, and regulatory policies
• Coordination with the Assistant Manager for final reviews (where required)

The Senior Officer is also expected to independently resolve complex issues and contribute to continuous process improvement.

Core Responsibilities

• Review work completed by junior staff
• Coach and guide junior team members to improve accuracy and quality
• Support client and stakeholder communications
• Ensure compliance with policies, procedures, and regulatory requirements
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