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Assistant Manager - Concierge

Company

Marriott International

Location

Japan, Tokyo

Type

Full time

The Ritz-Carlton, Tokyo

The Ritz-Carlton, Tokyo is seeking a dedicated and passionate Assistant Manager - Concierge on a full-time basis.

This role is ideal for an individual who thrives in a luxury hospitality environment and is committed to delivering the highest standards of service excellence and guest satisfaction. You will support the Concierge Manager in overseeing shift operations, supervising the team, managing inventory, and driving operational excellence in line with The Ritz-Carlton Gold Standards.

JOB SUMMARY

  • Responsible for the supervision of all aspects of Concierge functions in accordance with hotel standards. 
  • Maintains a concierge service and management philosophy that serves as a guide to respective staff. 
  • Assists in developing and maintaining the acknowledgment and service of all guests visiting the location. 
  • Ensures all departments are aware of all guests’ needs and informati...

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