Job Title: Assistant Manager Business Projects & Systems

Reports to: VP Head of Business Projects & Systems

Client Company: An Islamic Bank

Department: Finance Strategic Planning & Business Analytics Business Projects & Systems

Job Purpose

To assist the Project Manager in preparing business requirements and performing system functionality testing, as well as supporting BAU (Business As Usual) system issues.

Key Responsibilities

• Assist Project Manager in developing system requirement documents and procedures to implement new systems as per business requirements.
• Support and assist branches in resolving day-to-day system issues, and provide support and assistance to the Complaint Resolution Unit in resolving customer issues pertaining to systems.
• As...