Job Description
Total Experiance - 2-5 Yrs
Work mode -Hybrid
Work time - 24*7
Location - SP infocity Pune
Skills & Roles -
The role involves managing order fallouts in OMS application and Triaging tickets raised for amdocs CRM, OMS and provisioning application. Key responsibilities include handling P1/P2 issues, engaging stakeholders, managing top offenders, and ensuring 24*7 on-call support availability. The role also requires developing automations, maintaining SOP documents, and collaborating with various stakeholders to ensure smooth operations and service continuity. Good understanding of Unix, SQL & Remedy tools is essential.India:
VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and incl...