National University Health System
Key Responsibilities - Analyse product and operational data to generate insights that inform product improvements, workflow optimisation and engagement strategies.
- Translate analytical findings into clear, actionable recommendations for product, operations and clinical teams.
- Support ad-hoc analysis requests and provide L1 troubleshooting for data-related issues such as dashboard discrepancies or logic mismatches.
- Conduct outcome evaluation studies across CHAMP use cases and perform statistical analysis to assess effectiveness.
- Prepare evaluation reports, presentations and ensure proper documentation and reproducibility of methods.
- Track KPIs such as adoption, engagement and retention; identify trends, anomalies and improvement opportunities.
- Maintain and enhance dashboards and performance reports; support quarterly and annual review cycles.
- Develop forecasting...