Experience: at least 3-4 years of relevant experience
Responsibilities:
Manage the end-to-end processing of all administrative invoices and bills, ensuring 100% accuracy and adherence to varying monthly payment timelines.
Implement and maintain robust tracking systems to guarantee zero missed payments and optimize cash flow.
Develop and execute a comprehensive factory housekeeping strategy to elevate workplace standards and hygiene.
Proactively enhance the quality of all administrative services (e.g., catering, maintenance, transport) based on stakeholder feedback.
Drive a customer-centric culture by conducting regular feedback surveys and implementing improvement initiatives with a target of achieving a 15% year-over-year increase in internal customer satisfaction scores.