This is a larger property with 50+ beds. The ideal individual for the position will be detail orientated, passionate about guest delight and enjoy guest interaction. Furthermore he/she needs to have strong administrative skills and enjoy staff motivation and development. A good knowledge of maintenance is important. Candidates for this position should be a natural leader, passionate about people, and also be a very strong verbal and written communicator, as maintaining and building relationships with repeat guests, tour operators and a variety of internal and external stakeholders is vital.

Core Criteria

• Minimum 5 years Management experience in a 5 star boutique operation or Big 5 reserve with in a similar lodge environment
• Hospitality management qualification
• Strong Operational and Financial experience
• High Emotional Intelligence
• Hospitality and service training experience
• Room Division Experience