Second-level management position, supporting and responding to the daily operations in Room Service under the command of the current Manager. The position directs, trains and assists employees to follow standards in the delivery of food and beverages to guest rooms and hospitality suites. The position helps ensure guest and employee satisfaction while maintaining the operating budget. Strengthens the food and beverage/kitchen team by assisting at other outlets when needed.

Managing daily room service operations

• Collaborates with the Manager in the supervision of the daily operations of the corporation and the team, ensuring the follow-up and reporting of all decisions and activities.
• Supervise and manage employees. Manage all day-to-day operations. Understands employees' positions enough to perform duties in the employees' absence.
• Ensures that property policies are administered fairly and consistently.
• Communicates areas that need ...