Direct and guide Room Attendants to maintain high standards of cleanliness, tidiness, and safety in guest rooms, bathrooms, corridors, and service areas.
Conduct regular inspections of cleaning equipment and machinery to ensure proper functioning.
Perform room and public area checks using standardized inspection checklists for all room types and service areas.
Organize, prioritize, and delegate room assignments to ensure efficient room turnover.
Conduct daily briefings with employees and maintain effective communication within the department.
Ensure Lost & Found items are handled according to SOPs and floor pantries are stocked with adequate supplies.
Report maintenance issues within assigned area to the Housekeeper.
Ensure compliance with company policies, guidelines, work processes and standard operating procedures by providing guidance to junior staff and new hires to ensure adher...