The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As Head Housekeeper, you’ll help the Operations Manager in supervising all aspects of housekeeping and laundry – and ensure high standards and maintained.

**Your day to day**

• Manage day-to-day staffing requirements, plan and assign work and establish performance and development goals for employees. Provide mentoring, coaching and regular feedback to help manage conflict and improve employee performance

• Educate and train all employees in compliance with governmental and safety regulations. Ensure staff is properly trained and has the tools and equipment to carry out job duties

• Promote teamwork and quality service through daily communication and coordination with other department heads

• May assist with deep cleaning projects and/or assist housekeeping staff during high volume periods

**Guest Experience**

• Check public are...