Position Summary
The Assistant DUG Manager supports the DUG Manager in leading the online shopping and curbside pickup operation. This role ensures accurate, timely order fulfillment, delivers an exceptional digital customer experience, and maintains operational efficiency while supporting and developing the DUG team.
Key Responsibilities Department Operations & Execution
Assist in overseeing daily DUG operations, including order picking, staging, and handoff to customers Ensure all online orders are fulfilled accurately, on time, and to quality standards Monitor order queues and adjust team priorities to meet service level expectations Maintain proper organization of staging areas and ensure seamless order flow Support execution of peak-hour strategies to manage high order volume Leadership & Team Support
Supervise, train, and coach DUG clerks and shoppers Provide direct...