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Assistant Head

Company

Confidential

Location

singapore, singapore

Type

Full-time

Job Descriptions
  • Oversee the overall performance of Service teams.
  • Ensure contract compliance and meet or exceed KPIs.
  • Identify lapses and formulate action plans for improvement.
  • Foster a culture of service excellence and continuous improvement.
  • Monitor and update account processes and procedures.
  • Collaborate with Site Leads to develop and execute strategic business plans.
  • Cultivate teamwork, collaboration and personal development within the team.
  • Attending operation meeting and discussion with clients.
  • Maintain data integrity in management systems.
  • Uphold safety protocols and crisis management procedures.
  • Enforce compliance with Health, Safety, Environmental and Risk Management policies.
  • Oversee supply chain delivery, ensuring service quality.
  • Ensure accurate and timely financial reporting and billing.
  • Manage staff performance, development ...

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