Location: Store‑specific

Reports to: General Manager

Job Responsibilities

• Partner with the General Manager to drive overall store performance, including sales, margin, labour, and operational results
• Review and interpret store‑level KPIs and financial results to identify trends, risks, and opportunities
• Coach and hold leaders accountable for key metrics such as Sales vs. Budget, Conversion, ATV, UPT, Margin, and Labour Efficiency
• Support informed decision‑making that balances member experience, employee engagement, and financial outcomes
• Lead and develop store leaders through coaching, feedback, and performance conversations
• Foster an inclusive, respectful, and high‑engagement culture aligned to MEC values
• Support consistent and fair execution of performance, attendance, and people practices
• Act as a visible, approachable leader and escalation point for employee q...