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Assistant General Manager, Transformation Lead

Company

em services pte ltd

Location

singapore, singapore

Type

Full-time

Job Purpose The AGM, Transformation Lead is responsible for driving the strategic job redesign, process transformation and modulatistions of services to improve operational efficiency, optimise workforce deployment, and enhance service delivery. This role will partner closely with business units, operations leaders, HR, consultants, and all other relevant stakeholders to improve existing work processes and job structures, and implement solutions that future-proof the organisation's operating model. The AGM, Transformation Lead, shall prepare and provide frequent updates to the Senior Management. Key Responsibilities Strategic Workforce and Process Transformation Lead the development and execution of job redesign strategies to support operational excellence, productivity, and business growth. Identify functions and roles with potential for redesign based on operational performance, workforce data, and business priorities. Align job redesign initiatives with the organisation's long-term ...

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