Promotes the core values and culture of restaurant, including but not limited to excellence in food and beverage, service, and hospitality.
Leads service as a section manager. Actively engages in all steps of service including initial greet, menu spiels, order taking, beverage service, food presentation, grilling, check handling, and fond farewells.
Liaises between the FOH and culinary team during service.
Develops positive customer relationships and addresses customer service needs.
Responds efficiently and accurately to customer complaints and reviews.
Finance:
Develops and executes sales and profit plans in line with budgetary goals.
Ensures, and is accountable for, profitability of the store by growing sales and controlling cost of goods.
Directs and oversees ordering and inventory management for all departments of ...