Maintain thorough accurate and well-organized records of all sales agreements contracts and quotations in compliance with Sofitels policies and procedures.
Possess a strong understanding of the contribution margins of various products and collaborate with departmental heads to drive profitability and operational efficiency.
Act as the key liaison between the resort and group organizers for all assigned events ensuring proactive communication complete coordination and high levels of client satisfaction.
Ensure timely and accurate billing by following up on deposit schedules credit applications and payment procedures in line with financial policies.
Oversee the maintenance of well-documented and organized client files ensuring all relevant event details are up-to-date and accessible.
Lead and coordinate pre-event and pre-conference meetings with clients and internal stakeholders to confirm all logistical and service-related details....